PAYMENTS
Payments for products on mymaskon.com are accepted through paypal, if you like to pay via venmo, cashapp or zelle, please contact me.
All prices are in USD.
Please note the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transaction made.
SHIPPING
Once your product is made, it will be shipped within 24hours. Orders are shipped via USPS. Shipping cost will be applied at checkout.
LOCAL TAXES
Please note that taxes may occur, depending on your region and local custom duties. These charges are at the customers own expense.
SERVICE DELAYS
MASK ON NYC is not responsible for unexpected shipping delays caused by external circumstances which may delay the delivery of your order.
MASK ON NYC is not responsible for lost, stolen or missing packages, please contact USPS with your tracking/ airway bill # for these enquires.
EXCHANGES
Exchanges are not accepted.
ORDER CANCELLATIONS
Please note that orders can only be canceled via email to me at CONTACT within 24hours of order placement.
If your order has been fulfilled and shipped out, your order cannot be canceled.
RETURNS
Returns are not accepted.
SIZING
If you have any special requirements please contact me.